Just bought a new cr-v but am very unhappy with the level of professionalism at this dealership. Spending 30k on a car I didn't expect to be lied to about features on the car. When we finally went to picked it up none of the 3 salesman knew how to work any of the fancy features of the car to show them off to us because they all told us they worked at the chevy dealership and weren't certified. the only person there that did a great job was jake, he was able to get the lowest interest rate possible for us.I will never recommend this dealership to anyone and will never take it there for service.
Get my oil changed regularly here. Then they told me I needed transmission flush which would be 150-180. I waited to get it then I went again and they were charging me double ended up almost paying 400 just for the transmission flush. They have also told me that I needed to change my break pads and when i checked them myself they still had a lot of padding left. RIDICULOUS!! I also called other places afterwards to see what their prices were for the transmission flush and they were all around 140. Definelty would no recommend them for any services.
I moved here from (WAY) out-of-state, and needed a car ASAP. I was easily able to find a nice used car within my budget through their website. I sent a message, and got a super-prompt reply from their Online Manager, Alex Martinez. He followed-up with me the next day, just as he promised. Since I didn't have a ride, he graciously offered to pick me up in one of their cars and we drove back to the dealership. After test-driving the car, I loved it and started the paperwork right away. It was right before their closing, but Alex and Fry, the Financial Manager, was super patient and helpful completing my paperwork. I had to wait till the next day to get my car (b/c the insurance office was closed already), but once everything was squared away, Alex came to my workplace to drop off my "new" car. Everything was super-easy and it really meant a lot to someone like me, who is new here. Thank you so much to Alex and Fry! :)
Excellent customer service/information at the front service counter! The lady (Cindy?) was well informed and friendly. I have been to a few other Honda dealerships around the state while traveling and this one is best by far.
Awesome experience with Alex! The whole team was a huge help in finding me the right vehicle for my business!
Bud Clary Honda Of Moses Lake is a US Car Dealer based in Moses Lake, Washington. Bud Clary Honda Of Moses Lake is located at 1200 S Pioneer Way, Moses Lake, WA 98837, USA.
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