2000 miles into a 2300 mile trip had a wheel bearing fail. Limped in and got out fixed in 2 hours. Friendly staff welcomed our 90lb black lab to wait inside. Fair price. Thanks a heap!
Wait times can be extremely long at times. Simple stuff is a little faster but not necessarily all the time.
Was told out wait would be an hour and a half to two hours upon arrival. We waited for an excessively long time as cars were being pulled in and out. Then they took the vehicle parked next to me which came in almost an hour into our wait. I said something to the young lady at the counter who assured me my vehicle would be put in the bay next, but they managed to get another vehicle in before me. I think the first come first served policy of this place should be followed with all vehicles. Not pick and choose, everyone’s time is valuable, they need to follow their own rules. They don’t take appointments but expect your vehicle to sit here till they get to it, customers expect their vehicles to be serviced accordingly.
Nice people, but don't bother if you're in a hurry. Originally quoted me 30 mins and now an hour in, they haven't even started. I originally came because of their flexibility, even knowing that Perfection Tire was significantly cheaper for the same service. Pretty sure this was your last chance Schwab.
Edit: I appreciate the reply and also the work that was ultimately accomplished on my vehicle. Dealing with the public is no easy task, especially when they are in a hurry.
Decent costomer service. High quality products.
And to top my experience off , I spoke with a lady who was carrying a child around, she’d been here since eleven thirty, was told an hour and a half to two hours, she walked out of here at 4:15. I think they need to figure out a better system for telling people how long their wait will be or not take so many service orders. What a crappy way to spend the day. Will take my business elsewhere from here on out!
Great product, service, warranty, and staff. Been a loyal customer since 1976 and won't go elsewhere. With a wide coverage of stores throughout the western US, all are on the same page and honor their warranties with no hassles. Love it!!
Les Schwab Tire Center is a US Car Repair based in Moses Lake, Washington. Les Schwab Tire Center is located at 418 E Broadway Ave, Moses Lake, WA 98837, USA.
Please contact with Les Schwab Tire Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Les Schwab Tire Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Moses Lake