Christmas eve our alternator went out on the freeway... I have had good experiences with Autozone being helpful in the past and actually spent $175 two weeks ago on a battery.
Slow sometimes when all you want is oil it can take a minute if in a hurry go some place else
EXCELLENT CUSTOMER SERVICE!!! I am very pregnant, and had a sleeping child in my car, so called the store from the parking lot to get a quote on brake pads. Associate named K.C. gave me the quote and then she came outside to my car to collect the money and bring me the parts so I could avoid lugging in my kiddo. I'm happy with the brake pads, but even more thankful for the great customer service I received today. HIGHLY RECOMMEND! Thanks again K.C.! :)
So I went in and asked the kind lady behind the counter if she could check the alternator to be sure that was the problem. She did and we determined that was it. She let me barrow some tools to get mine out. I had to pry the old one out, and when I asked to barrow a pry bar the manager was really rude and said they don't have one and its against policy to let me use one off the shelf.. I had to wrangle a wrench to get the alternator out.. I bent it in the process.. then after I spent $160 on a new alternator, I needed a mallott to tap the alternator in place.. I had to buy one for $16. This manager is a jerk, and has no sympathy.. I will be going to competitors next time..they treat me better..
Knowledgeable and well stocked but a bit more costly than some of their local competitors.
You ask a question they answer it...you need some they have it... If your missing something for your car they'll help you find it
Autozone is a US Car Repair based in Moses Lake, Washington. Autozone is located at 632 S Pioneer Way, Moses Lake, WA 98837, USA.
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